Shipping policy
At Rockvisit, we aim to deliver your orders quickly, safely, and with care.
Please read our shipping policy carefully to understand how and when your items will arrive.
🕒 Processing Time
All orders are processed within 2 working days (excluding weekends and public holidays) after payment confirmation.
Once your order has been shipped, you’ll receive a confirmation email with your tracking number and carrier details.
🌍 Shipping Regions
We currently ship to the following markets:
-
United States
-
Europe (including the EU and United Kingdom)
📦 Unfortunately, we do not currently ship to other regions outside of the above markets.
🚚 Shipping Methods & Estimated Delivery Times
| Region | Shipping Method | Estimated Delivery Time | Shipping Fee |
|---|---|---|---|
| United States | Standard Shipping | 7–15 business days | $8.99 |
| United States | VIP Express Shipping | 5–7 business days | $12.99 |
| Europe (EU & UK) | Standard Shipping | 7–15 business days | €6.99 |
| Europe (EU & UK) | VIP Express Shipping | 5–7 business days | €10.99 |
🕐 Please note: All delivery times are estimated and may vary depending on your location, customs clearance, or unexpected courier delays.
💰 Free Shipping Policy
We offer free standard shipping for all orders over €50.
This applies to all available shipping regions (United States and Europe).
💼 Customs, Duties & Taxes
Customs or import duties may apply depending on your country’s regulations.
-
For United States and European customers, import duties are generally minimal but may occur depending on local customs.
-
Customers are responsible for any customs duties or import taxes charged once the parcel reaches their country.
-
If you refuse to pay these charges and the parcel is returned to us, shipping and handling fees will be deducted from your refund.
🚫 Unshippable Regions
Currently, we do not ship to:
-
Africa
-
South America
-
Asia (including the Middle East)
-
Oceania
-
Remote islands or areas with restricted import policies
📦 Order Tracking
Once your order is dispatched, you’ll receive an email with your tracking number.
You can track your parcel directly through the carrier’s website for the most accurate updates.
❗ Important Notes
-
Delivery times may be affected by public holidays, customs inspections, or unforeseen logistic delays.
-
Rockvisit is not responsible for delays caused by courier services, customs procedures, or incorrect shipping information provided by customers.
Thank you for shopping with Rockvisit ❤️
If you have any questions about shipping or delivery, please contact us:
📧 Email: fearlessss12@hotmail.com
📞 Phone: +44 161 839 2745
🏠 Address: 201 Beauchamps Drive, SS11 8NF, United Kingdom