Shipping policy

At Rockvisit, we aim to deliver your orders quickly, safely, and with care.
Please read our shipping policy carefully to understand how and when your items will arrive.

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🕒 Processing Time

All orders are processed within 2 working days (excluding weekends and public holidays) after payment confirmation.
Once your order has been shipped, you’ll receive a confirmation email with your tracking number and carrier details.

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🌍 Shipping Regions

We currently ship to the following markets:

• United States

• Europe (including the EU and United Kingdom)

📦 Unfortunately, we do not currently ship to other regions outside of the above markets.

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🚚 Shipping Methods & Estimated Delivery Times

🕐 Please note: All delivery times are estimated and may vary depending on your location, customs clearance, or unexpected courier delays.

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💰 Free Shipping Policy

We offer free standard shipping for all orders over €50.
This applies to all available shipping regions (United States and Europe).

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💼 Customs, Duties & Taxes

Customs or import duties may apply depending on your country’s regulations.

• For United States and European customers, import duties are generally minimal but may occur depending on local customs.

• Customers are responsible for any customs duties or import taxes charged once the parcel reaches their country.

• If you refuse to pay these charges and the parcel is returned to us, shipping and handling fees will be deducted from your refund.

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🚫 Unshippable Regions

Currently, we do not ship to:

• Africa

• South America

• Asia (including the Middle East)

• Oceania

• Remote islands or areas with restricted import policies

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📦 Order Tracking

Once your order is dispatched, you’ll receive an email with your tracking number.
You can track your parcel directly through the carrier’s website for the most accurate updates.

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❗ Important Notes

• Delivery times may be affected by public holidays, customs inspections, or unforeseen logistic delays.

• Rockvisit is not responsible for delays caused by courier services, customs procedures, or incorrect shipping information provided by customers.

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Thank you for shopping with Rockvisit ❤️
If you have any questions about shipping or delivery, please contact us:
📧 Email: fearlessss12@hotmail.com
📞 Phone: +44 161 839 2745
🏠 Address: 201 Beauchamps Drive, SS11 8NF, United Kingdom